Refund and Returns Policy
At Sarashrere Drop Shipping, we strive to ensure a smooth and transparent shopping experience. Please read our Shipping & Refund Policy carefully before making a purchase.
Shipping Policy:
- Processing Time: Orders are usually processed within 1-3 business days.
- Shipping Time: Delivery times vary by destination and supplier, typically ranging from 7 to 20 business days.
- Shipping Charges: Shipping fees (if applicable) will be calculated and displayed at checkout.
- Order Tracking: Tracking details will be provided via email once the order is shipped.
- International Shipping: Customs, taxes, or import duties (if any) are the customer’s responsibility.
Refund & Cancellation Policy:
- Order Cancellations: Orders may be cancelled within 12 hours of placement. After that, cancellation is subject to the order status.
- Refunds & Returns:
- We accept returns only for defective, damaged, or incorrect items delivered.
- Refund requests must be submitted within 7 days of delivery with photographic evidence.
- To initiate a return, contact our support team with your order number and reason.
- Non-Returnable Items: Products marked as “Final Sale” or “Non-returnable” cannot be returned or refunded.
- Refund Method: Refunds will be issued to the original payment method within 7-10 business days upon approval.